Privacy Policy

We collect all the information you will provide to us when you:
– Fill in any form;
– Correspond with us;
– Respond to any of our surveys;
– Register to use our app;
– Create an account for any of our additional services, or additional services we provide jointly
with other companies;
– Provide billing or other financial details, including bank card and wallet data
– Take part in any online or offline promotions of our company or affiliated company;
– Take part in online discussions, leave in-app messages, or speak with our customer support or
social media team members;
– Contact us or engage our team members for any other reason.
We will collect the following information about you:
– Your data, address, day of birth;
– Your e-mail address, phone number, details of the device you use;
– Your registration information;
– Your bank account or card information;
– Identification documents information, country of birth and/or residence, place of
communication (including IP address);
– Where relevant your tax information, such as tax identification number;
– Information you provide when applying for additional services by us or any of our partnering
companies;
– Records of our private discussions with you;
– Records of your discussions or opinions that you have decided to share publicly with us;
– Your images, photos, or other relevant information that you shared privately in a KYC process,
or you decided to make public through social media, public discussions or other means where
we are one of the receiving parties;
– Other information that a law or authority in the EU or your country deemed necessary for us to
collect while dealing with you in the future. Where appropriate we will provide a notice to you if
and when such circumstances arise.
If you provide us with the personal data of other people (such as a joined account holders, or spouse or
family), you confirm that they are aware of the content of this policy.
Whenever you use our website or the app, we might collect the following information:
– technical information, including the internet protocol (IP) address used to connect your computer
to the internet, your login information, the browser type and version, the time zone setting, the
operating system and platform, the type of device you use, a unique device identifier (for example,
your device's IMEI number, the MAC address of the device's wireless network interface, or the

mobile phone number used by the device), mobile network information, your mobile operating
system and the type of mobile browser you use
– information about your visit, including the links you’ve clicked on, through and from our website
or app (including date and time), services you viewed or searched for, page response times,
download errors, length of visits to certain pages, page interaction information (such as scrolling
and clicks), and methods used to browse away from the page
– information on transactions and your use of our products or the products of our partner
companies (for example, payments into and out of your account), including the date, time, amount,
currencies, exchange rate, beneficiary details, details of the merchant or ATMs associated with the
transaction (including merchants’ and ATMs’ locations), IP address of sender and receiver, sender's
and receiver's name and registration information, messages sent or received, details of device used
to arrange the payment and the payment method used
– information stored on your device, including if you give us access to contact information from your
contacts list. We will regularly collect this information in order to stay up to date (but only if you
have given us permission to do so).
We also collect information and contact details from publicly available sources, such as media stories,
online registers or directories, and websites for enhanced due diligence checks, security searches, and
KYC purposes.